Identity of the Data Controller
As Altanlar Otomotiv Nakliyat ve Gıda Ticaret Sanayi Limited Şirketi (“Company”), we provide the following information within the scope of our obligation to inform you regarding your personal data obtained as the data controller, pursuant to Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on the Procedures and Principles to Be Followed in Fulfillment of the Obligation to Inform:
Your personal data is processed in compliance with the law and the principle of good faith, in an accurate and up-to-date manner, for specific, clear, and legitimate purposes as defined in this Clarification Text and/or within the scope of the Company’s personal data processing purposes; limited and relevant to the purposes for which they are processed; and retained for the duration stipulated by relevant legislation or as required for the purposes of processing. The Company may record, store, update, disclose, transfer, classify, and process your personal data to the extent and under the conditions permitted by the legislation.
Processed Personal Data and Purpose of Processing
Due to your status as a customer of our Company, your personal data is processed under the following circumstances and conditions:
Your personal data, including identity and contact information (such as name, surname, address, mobile phone number, and email address), demographic information, and invoice details arising from your payment for purchases, are processed.
Our Company does not process special categories of personal data under any circumstances, including data related to religion, sect, ethnicity, health, genetics, sexual life, and association, foundation, or union memberships.
Your personal data is processed for the following purposes:
- Verifying the identity of the person performing the transaction,
- Recording address and other necessary information for communication purposes,
- Preparing all records and documents that will form the basis of processing in electronic (internet/mobile, etc.) or physical media,
- Executing sales agreements, fulfilling distance sales agreements, and issuing invoices in compliance with applicable legislation,
- Ensuring that our customers can fully and properly exercise their rights arising from applicable legislation,
- Conducting promotional, marketing, advertising, and campaign activities for products and services or other products and services; informing you about opportunities, campaigns, and other services; conducting customer segmentation based on obtained data; performing surveys and telemarketing activities; enhancing and improving customer data quality; designing and managing loyalty programs for customer management and actions to regain lost customers,
- Evaluating customer complaints and suggestions related to our products and services,
- Determining and implementing the Company’s commercial and business strategies,
- Fulfilling our obligations arising from KVKK and other applicable legislation and exercising our rights arising from the legislation.
Your personal data is transferred to our physical archives and information systems, where they are stored in both digital and physical environments.
Protection of Personal Data
The Company undertakes to take all necessary technical and administrative measures to ensure the protection of personal data, to prevent illegal processing and access to personal data, and to prevent data breaches, as stipulated by the Law and this Clarification Text. All required audits are carried out on time and comprehensively.
Your personal data will be processed only within the notified purposes and scope, with all necessary information security measures in place, and will be stored for the legal retention period or, if no such period is stipulated, for the period required for the processing purpose. Once the reasons requiring the processing of your personal data are no longer valid, they will be subjected to deletion, destruction, or anonymization processes in accordance with KVKK and the Company’s retention and destruction policies.
Transfer and Purpose of Transfer of Personal Data
The personal data in question is shared with courts and other public institutions as required by our legal obligations and for the purposes specified in the second article of this employee clarification text.
Additionally, to provide the services we undertake and ensure quality control, personal data may be transferred to contracted third parties within the limits stipulated by legislation. Personal data may also be transferred to program partner institutions and organizations we cooperate with to carry out our activities, to domestic or foreign organizations we have agreements with for sending commercial electronic messages to our customers, to banks we have agreements with, and to our subsidiaries, branches, and business partners, including Altanlar Otomotiv Nakliyat ve Gıda Ticaret Sanayi Limited Şirketi group companies.
Collection Method and Legal Basis of Personal Data
The personal data in question is processed based on the following legal grounds specified in Article 5 of the Law: explicit stipulation by laws, performance of a contract, legal obligation of the data controller, establishment, use, or protection of a right, legitimate interest of the data controller, and, where applicable, explicit consent. Your personal data is processed directly by you in written or verbal form or through automatic or non-automatic means via mail, cargo, email, or office software.
Your Rights Regarding the Protection of Personal Data
Under KVKK, you have the right to:
- Learn whether your personal data is being processed,
- Request information if your personal data has been processed,
- Learn the purpose of the processing of your personal data and whether it is used in accordance with that purpose,
- Know the third parties to whom your personal data is transferred, both domestically and abroad,
- Request correction if your personal data is incomplete or incorrectly processed,
- Request deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of KVKK,
- Request notification of the correction, deletion, or destruction to third parties to whom your personal data has been transferred,
- Object to the occurrence of a result against you due to the analysis of the processed data exclusively by automated systems, and
- Request compensation for damages if you suffer loss due to unlawful processing of your personal data.
Your requests regarding these rights must be submitted to the Company in writing. The Company will respond to your request within 30 (thirty) days at the latest, free of charge.
You may submit your requests within the scope of Article 11 of the Law, regulating the rights of the data subject, to our Company in writing via our address at Fevzi Çakmak Mah. 10459. Sok. 20/1 Karatay/KONYA, via registered mail through a notary public, via our Company’s KEP address at [email protected] if you have an individual KEP address, or via the email address [email protected] using your secure electronic signature, mobile signature, or the email address previously provided to us and registered in our system.
Accuracy and Currency of Personal Data
Pursuant to Article 4 of KVKK, the Company is obliged to keep your personal data accurate and up-to-date. In this regard, we kindly request you to share accurate and up-to-date information with the Company so that it can fulfill its obligations arising from the applicable legislation. In case of any changes in your personal data, please update your data by contacting us through the communication channels specified above.